Shipping, Returns & Policies

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Ordering

All prices are in US dollars. Orders are processed as soon as possible after payment is received.

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Shipping

Shipping starts at $6.99 for your first book and $9.99 for your first gift with $1.00 added for each additional book or gift in your order.

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Local Pickup

Live nearby? Choose Local Pickup at checkout and we’ll set your order aside for you. There’s no time limit – we’ll hold until you can make it into the store.

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Hold to Ship Later

Not ready to receive your order yet? Choose “Hold to Ship Later” at checkout and we’ll start saving your books. Once you have enough to fill a box, we’ll get in touch and ship everything together. A great way to save on shipping over time. You don’t need to keep track – we will.

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Returns

We want everything to go great with your order. If something isn’t right, we’ll do our best to make it right.

Returns are accepted within 14 days of receiving your order, provided the item is in the same condition as shipped. We offer store credit for all accepted returns. Return shipping is at the customer’s expense.

To start a return, get in touch at susansbooks.ne@gmail.com and we can take over from there.

Gift cards cannot be returned or exchanged for cash.

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Questions?

Please write if there is anything we can do for you. Email us at susansbooks.ne@gmail.com or visit us in store in Aurora, Nebraska. Thank you for helping us have our store in rural Nebraska. Your business matters so much! Susan