Shipping, Returns & Policies
Ordering
All prices are in US dollars. Orders are processed as soon as possible after payment is received.
Shipping
Shipping starts at $6.99 for your first book, with $1.00 added for each additional book in your order. If your cart is large and you’ve been overcharged on shipping, we’ll refund the difference as soon as your order ships.
Local Pickup
Live nearby? Choose Local Pickup at checkout and we’ll set your order aside for you. There’s no time limit – we’ll keep it safe until you can make it into the store.
Hold to Ship Later
Not ready to receive your order yet? Choose “Hold to Ship Later” at checkout and we’ll start saving your books. Once you have enough to fill a box, we’ll get in touch and ship everything together. A great way to save on shipping over time. You don’t need to keep track – we will.
Returns
We want you to be happy with your order. If something isn’t right, we’ll do our best to make it right.
Returns are accepted within 14 days of receiving your order, provided the item is in the same condition as shipped. We offer store credit for all accepted returns. Return shipping is at the customer’s expense.
To start a return, get in touch at susansbooks.ne@gmail.com and we’ll take it from there.
Gift cards cannot be returned or exchanged for cash.
Questions?
We’re always happy to help. Email us at susansbooks.ne@gmail.com or visit us in store in Aurora, Nebraska.